An office solution gives you a bird view on all ongoing processes or projects. It facilitates the follow-up and monitoring of multiple projects and allows economies of scale. Centralized supervising makes sure that specific tasks are being done at regular intervals.
The advantage of an office lies not only in the monitoring. It also enables you to steer or projects in the desired direction. Furthermore it can create more transparency by implementing the same types of reporting formats, sheets, templates etc. Finally it provides a framework for consistently managing projects and programs while ensuring projects are aligned with corporate strategies and goals.
The objective of an Operations Office is to increase the visibility, coordination, awareness and maturity of the operations. An Operations Management Office (OMO) is controlling and directive whereas an Operations Support Office (OSO) is supporting, measuring and reporting. Both types of offices are key to collect the necessary metrics in order to report back to higher management.
Xedis can assume three roles to help your organization to implement an Operations Office:
Advisory role: consultancy services on the way to set up an Operations Office
Delivery role: set-up, perform and deliver as advised
As a Service role: Xedis runs the Operations Office for you